Illustrative demonstration · Automation
An enquiry, ready for review
Follow a fictional enquiry through categorisation, a structured record and a response for human review.
The situation
Incoming enquiries often need to be sorted and prepared before someone can decide how to respond.
What the work includes
A small local workflow makes each step visible and lets you approve, revise or reject the sample response.
What to inspect
- Choose a fictional enquiry
- Inspect its category, structured record and suggested response
- Approve, revise, reject or reset the local workflow
Have a similar requirement?
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