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Digital Marvels

Illustrative demonstration · Automation

An enquiry, ready for review

Follow a fictional enquiry through categorisation, a structured record and a response for human review.

The situation

Incoming enquiries often need to be sorted and prepared before someone can decide how to respond.

What the work includes

A small local workflow makes each step visible and lets you approve, revise or reject the sample response.

What to inspect

  • Choose a fictional enquiry
  • Inspect its category, structured record and suggested response
  • Approve, revise, reject or reset the local workflow

Have a similar requirement?

Tell us who your users are, what they need to get done and what’s in the way, and we can work out a sensible scope.

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